Terms & Conditions

Cancellation Policy

By booking your appointment, you understand that a minimum of 24 hours notice is required for all rescheduled and cancelled appointments, otherwise your full appointment fee will be charged to cover my time that was dedicated to you. 

You will receive an appointment reminder email 2 days in advance so that you have plenty of time to reschedule your appointment to avoid fees. Please use the link in your appointment email to reschedule.

Terms & Conditions

This website is owned and operated by Laulani Auld, trading as Laulani Naturopathic Medicine (ABN: 31352281320).

These Terms and Conditions govern the use of this website and all services provided by Laulani Naturopathic Medicine. By accessing this website or booking a consultation, you agree to be bound by these Terms and Conditions as outlined below.

If you have any further enquiries regarding the information within this section, please contact us via info@laulaninaturopathicmedicine.com.au

Laulani Auld is a degree-qualified naturopath providing in-person and telehealth naturopathic consultations. Services may include:

  • Naturopathic consultations

  • Nutritional and lifestyle advice

  • Functional testing recommendations

  • Herbal and nutritional supplement recommendations

  • Educational resources

Naturopathy is complementary healthcare and is not a substitute for medical care provided by a general practitioner or medical specialist. Clients are advised to maintain a relationship with their primary healthcare provider.

Laulani completed her Bachelor of Health Science (Naturopathy) with Distinction at Endeavour College of Natural Health, and currently is a professional registered practitioner with the Naturopaths & Herbalists Association of Australia (NHAA).

The services provided:

  • Do not replace medical diagnosis or treatment

  • Do not include emergency medical services

  • Are not intended to diagnose, treat, cure, or prevent disease

If you are experiencing a medical emergency, call 000 immediately.

By engaging in services, you acknowledge:

  • You are responsible for your own health decisions

  • You will provide accurate, complete health information

  • You will inform the practitioner of any changes in your health or medication

  • You understand that results vary between individuals

Compliance with recommendations is voluntary.

By booking a Telehealth consultation, you acknowledge:

  • Online sessions carry inherent technology risks

  • Privacy cannot be 100% guaranteed over the internet

  • You are responsible for ensuring a private, secure location

If technical issues occur, sessions may be rescheduled at practitioner discretion.

All products and services advertised on this website are offered in compliance with Australian Consumer Law.

The Code of Conduct followed by Laulani Auld trading as Laulani Naturopathic Medicine is the Code of Conduct for Non-Registered Health Practitioners.

Personal information is collected in accordance with Australian Privacy Principles. Health information is stored securely and will not be shared without consent unless required by law. A full Privacy Policy is available on this website.

Unless stated otherwise, all content on this website is intellectual property of Laulani Naturopathic Medicine. It may not be copied, distributed, or reproduced without written consent.

These Terms may be updated at any time. Continued use of services constitutes acceptance of updated terms.